Shipping policy
This policy only applies to products being sold and not services.
Thank you for visiting and shopping at Elysian Paths. Below are the terms and conditions that constitute our Shipping Policy in relation to products
Processing Time:
- All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in your order, we will contact you via email.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates vary by location:
- Domestic Shipping: [3-5] business days
- International Shipping: [10-15] business days
- Please note that delivery delays can occasionally occur due to unforeseen factors beyond our control, such as customs or weather conditions.
Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- Elysian Paths is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
- Elysian Paths is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We offer international shipping to select countries. Shipping costs and times will vary depending on the destination. Please check our checkout page for the most up-to-date information on shipping availability and pricing.
Contact Us:
For questions or concerns about your shipment, please contact us at;
Phone: 07506481343
Email: info@elysianpaths.com
